20/7/2006 - Bad Ebay #3. Oooooooo they is bad.
Wednesday, July 12, 2006 - Oh Hoo-Ray it's Ebay....
I mean I quite like buying on Ebay, most of the sellers
and buyers are pretty good people.
But the admin and staff??????
Uhhhhhhhhh no way.
When the Ebay admin fuck you over, with their stupidity, laziness and
the legendary EBAY FORMULA emails.. that go like this.
Person who's account has been hacked and had $10,000 dollars stolen...
Sellers Q. Hi my accounts been hijacked and they are draining my
accounts - please help ASAP.
Ebays
formula A. Hi thankyou for contacting ebays trust and safety service,
if you need support, go to these help section by following this link,
you may find your answers there.
And so it goes, the Ebay staff
do nothing, they give an idiot formula answer to an important issue and
then they send you running around in circles, to sites that do not
address the issue.
And one you have been caught up in this shit
for a while, you wise up and start calling them a pack of cunts, by
listing how they have been fucking you over by shirking responsibility
and bouncing you around with the legendary Ebay formula emails - on all
the Ebay Hate sites and then send them copies of what you have been
posting, on what websites.
Things to say that annoy Ebay staff.
a) Thier executives are cashing in their shares and taking off with the
money.
b) The value of the shares are plummeting.
c) It seems all the staff have been lashed to their oars, by taking up
lots and lots of shares, so their profitability, seems to now be tied
to their productivity.
(they have been duped)
d) In Australia they have competiton (11 others at last count) - and so
are not the only online auctions on the scene.
e) You can start to send the same email to every link and online form
you can find, and then when their autoreply comes through from each
email address, bounce it back with your original complaint - with a bit
of luck you can get 20 or more of the same emails up in the air, going
to a number of different deparments - this annoys the shit out of them,
because no one is acting on the complaint, but it's taking up their
time and resources and they have to action it - eventually (perhaps).
f) You can also tell them to go fuck themselves.
But NEVER crawl to any of the Ebay staff or Admin.
Ebays strike rate:
Google:
"hate ebay" 22,200 results.
"fuck ebay" 14,000 results.
Some great "fuck Ebay" sites:
http://www.arantius.com/article/i+hate+ebay+feedback+retaliation!
http://www.digsmagazine.com/cgi-bin/ubbcgi/ultimatebb.cgi?ubb=get_topic;f=10;t=000511;p=0
http://www.ioffer.com/clubs/I-HATE-EBAY-614
http://www.fuckebay.com/
http://ebayexodus.com/forums/
http://www.ebaysucks.com/
http://paypalsucks.com/ (very good)
http://www.forbes.com/commerce/2005/03/07/cx_cw_0308hate_3.html
A good write up by Paypalsucks.com:
PayPal
Sucks, aka No PayPal, is an anti paypal site to expose the nightmare of
doing business "the paypal way." Post your complaints, troubles, fraud
stories, lawsuits, and other dissatisfaction in the forums. Read the sitemap, links & faq pages for help in
resolving your paypal troubles and complaints. Read about
the PayPal Class Action Lawsuit with an extensive list of Questions and
Answers. If you are searching for an alternative to PayPal, we
strongly suggest acquiring a Real Merchant Account. CLICK
HERE FOR OUR TOP PICK.
1. According to PayPal accepting their ToS (Terms of Service) in
effect means you waive
your rights to credit card consumer protection laws if you want to use
their service, and that you may not issue a chargeback for unauthorized
use of your credit card and PayPal account, or if you do, then they
have the right to limit your account. Is this legal? We
don't know. But it's how Paypal operates. See my credit card
waiver page for more information.
2.
Their customer service is horrible. They used to hide their telephone
number, (intentionally - by their own admission) and only provided
support via "form" emails:
"As
for the customer service, Sollitto said they intentionally make the
phone number very difficult to find in order to save costs."
This is confirmed in the book "PayPal
Wars". If you have a problem, you are at their mercy! (And you
will eventually have a problem.) The
only reason their number can be found now is because they were forced
to by law (EFTA Electronic Funds Transaction Act) due to complaints
from users of this website. You can also click on our FAQs page.
Just scroll down a bit, and you'll find their phone numbers, plus their
toll free numbers as well, plus a huge list of unpublished PayPal phone
numbers.
3.
Their terms of service are not completely disclosed upon signup and
some key "conditions" are not disclosed. They fail to mention their
total lack of security to prevent your account from being compromised
by phishing
& spoof sites. That if your account is accessed by a criminal
using one of these methods, PayPal will hold YOU monetarily
& legally responsible! Also, no place do they openly
tell potential members that their money is 100% at risk. That PayPal
can, will, and has in the past, completely cleaned out customers'
accounts, (including your checking or savings account) with no appeals
process available. Instead they bury in the fine print of 37 pages of
their "Terms of Service" (ToS) where they disclose to you that PayPal
can close your account for any reason what-so-ever, or no reason, and
then you have to wait 180 days to get your money. Think that'll never
happen? Think again. That's what everyone thinks till it happens to
them.
4.
If PayPal feels your actions are questionable, PayPal is the
investigator, judge, jury and executioner. "Telling your side" of what
happened, in most cases seems to be irrelevant. They also refuse to
provide you with the details of their investigation and withhold
documents they relied upon to make their decisions. Your only contact
will be an email that says:
Thank you for contacting PayPal. We apologize
for the delay in respondingto your service request.
After review, the decision has been made to keep your account locked.
This decision cannot be appealed.
If you have any further questions, please reply to this email.
That
will be the end of it as far as PayPal is concerned. You can email
back, but you'll just get more of the same. Oh yea, and you'll have to
wait 180 days to get your money.
5.
If you are a bona fide, up-standing individual with hundreds of
successful transactions, but someone pays you with a stolen credit
card, your account (by PayPal's own admission) is immediately flagged
as being "criminal behavior" and any money in that account is
confiscated. If a customer "disputes" the charge, same thing happens.
(See email above.) PayPal claims that they will fight
chargebacks, but read
this before you fall for that one.
6.
Paypal's fees for NON-credit card funding are the same as for credit
cards! This is the single biggest rippoff on their site. We understand
Paypal charging a fee when you fund your account with a credit card.
After all, they are being charged by Visa/Mastercard, etc. And we
understand there is a lot of fraud with credit card funding. However,
most of the money sent within the Paypal system no longer comes from
credit card funding. However, money spent from PayPal account to PayPal
account is subject to the exact same fees credit card purchases are!
This money has been in the system for years and is "clean." That is,
there are no fees at all to Paypal, and there is almost no fraud at all
with this money, but Paypal charges the SAME fees to transactions with
NON-credit card funds! Thus every transaction makes PayPal money, but
it's nothing more than an entry in a computer database on their system.
No money has actually moved, and there are no costs to Paypal. They are
just skimming the gravy.
http://www.powersellersunite.com/
PSU was born when eBay implemented rate increases
that significantly impacted sellers large & small. The fee hikes
affect buyers also, as most sellers have no choice but to pass on the
eBay fees to buyers. Our focus has now shifted away from the eBay
boycott in early 2005 to helping sellers, and buyers, find the
best alternative auction site(s) for their needs.
PSU is a fast- growing group of online members seasoned and new
with common goals. We enjoy a fun, fast-paced environment where all
facets of e-Commerce are discussed and debated.
PSU offers site navigation tools, free auction tools, and
multiple search options right from the home page!
Our discussions include web site design to best alternative
auction sites. If your area of question/interest is not found,
ask and you will receive!
Take a minute and join
one of the fastest growing online e-Commerce communities!
http://auctionbytes.com/cab/abn/y06/m06/i29/s00
Ebay bans sellers who use the Google Payment system instead of their
own paypal:
eBay's Fears Confirmed: Google Launches
Checkout Service
By Ina Steiner
AuctionBytes.com
June 29, 2006
Google's
long anticipated online-payment service, code-named GBuy, launched on
Thursday under the official name, Google Checkout. For over a year,
eBay management had monitored reports of GBuy, concerned about the
impact it could have on its own PayPal payment service (http://digbig.com/4kqrx).
While Google Checkout is not a "person-to-person, stored-value payments
system," it will likely impact PayPal's business-to-consumer business
to some extent, just as PayPal is making strides in expanding off-eBay.
Google Checkout is similar to Amazon Payments (http://digbig.com/4kqrt)
in that shoppers can use one account to make purchases from
participating merchants simply by logging in, without the need to enter
a credit card each time a purchase is made. Google Checkout enables
purchases using Visa, MasterCard, American Express and Discover.
However,
while Amazon allows its payment service to be used by third-party
sellers, it limits those transactions to Amazon properties (Amazon.com,
Auctions, zShops, and Amazon Marketplace). Google Checkout can be used
on Google properties, including for third-party Google Base
transactions, but it also allows its checkout system to be used on
merchants' own websites.
Shoppers can find
stores that accept Google Checkout by looking for the Google Checkout
icon (or "badge") on AdWords advertisements or whenever they come
across the Google Checkout option on a merchant's site.
If
shoppers want to use Google Checkout, they can create a Google Checkout
login right from the merchant's site with a single username and
password by entering basic information, such as their contact details,
payment preferences, and shipping information, once. Then, when
checking out at any store that offers Google Checkout, they can select
Google Checkout and complete their transaction with their login
information. Shoppers can keep track of their purchase history,
including orders and shipping details, in one place.
Google
Checkout conceals the buyer credit card number and provides
reimbursement for unauthorized purchases. It also allows shoppers to
keep email addresses confidential and turn off unwanted email from the
stores where they shop.
Google offers
financial incentives to merchants for accepting Google Checkout:
processing fees are 2% and $0.20 per transaction. PayPal charges a
standard rate of 2.9% plus $0.30 per transaction, or merchant rates
ranging from 1.9% - 2.5% plus $0.30 per transaction (http://digbig.com/4hhmd).
And merchants who use Google's search advertising program get a bonus:
for every $1 they spend on AdWords, they can process $10 in sales for
free.
Google Checkout integration
options for merchant websites include cut-and-paste buy buttons and an
API that integrates with existing merchant shopping carts and order
management systems. Service providers that have integrated Google
Checkout with their commerce platforms include GSI Commerce,
MonsterCommerce and ChannelAdvisor. Checkout stores include Jockey,
Starbucks Store, Levi's, Timberland and Buy.com.
Google
Checkout is currently open to all U.S. merchants, whether they
advertise with Google or not, and Google is currently working to make
the service available to merchants internationally.
ChannelAdvisor,
which launched as an auction-management service primarily for eBay
sellers and is now a multi-channel management solution, issued a press
release today announcing it supports Google Checkout. Once merchants
have a Google Checkout account, ChannelAdvisor's support allows
merchants to turn on Google Checkout with two steps: the merchant
enters their Google Checkout information so that ChannelAdvisor can use
the information to communicate with Google's Checkout APIs using
encryption; and the merchant selects the online channels where they
want to offer Google Checkout as an option.
While
eBay may not like Google Checkout because of the competitive threat to
PayPal, eBay needs to weigh the possible advantage it could gain in
increasing the velocity of trading on its ecommerce marketplaces. A
growing number of consumers are concerned about fraud on online auction
sites, and some are skeptical of using PayPal. Seeing a seller is a
Google-approved merchant with credit-card protections may allay some
fears.
But perhaps just as disturbing to
eBay may be the threat of Google Base, which Google promotes on its
Google Checkout pages. Some of eBay's biggest draws for sellers are
ease-of-use and traffic to listings, something Google Base has the
potential of bringing to the table. And because Google Checkout is tied
to the AdWords program, it could give more eBay sellers an incentive to
expand beyond eBay and open their own websites.
eBay
could try to ban its sellers from accepting Google Checkout. eBay's
Safe Payments Policy allows it to dictate which payment services
sellers can advertise in their eBay listings, and checkout systems
designed by third-party vendors must comply with eBay policies (http://auctionbytes.com/cab/abn/y06/m06/i28/s01).
In
Google's press release announcing Checkout, Salar Kamangar, Vice
President of Product Management at Google, was quoted, "By integrating
the checkout process with search and advertising, we're helping our
users complete the cycle of searching, finding and buying."
http://checkout.google.com
https://checkout.google.com/sell
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