Fuck Ebay

Wednesday, April 29, 2009 - Reports of eBay's New Dispute Process in Action - Yes Ebay and Paypal just rock.

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/comments/2009/4/1240838488.html

Reports of eBay's New Dispute Process in Action
By: Ina Steiner
Mon Apr 27 2009 027:21:28

Reports are surfacing from buyers who have encountered eBay's new dispute resolution process announced on April 14, 2009. eBay said the process will apply to cases where buyers claim an item was not received or the item they received was different than described in the listing.


The process is initiated when a buyer goes to file a PayPal claim against a seller. Buyers are exposed to a screen that gives them a phone number to call (one buyer called it a pop up, another a banner, and another called it a redirect. Tamebay has a screenshot of what one buyer saw. Shown above is a screenshot that another buyer posted on a discussion board after logging in to PayPal.)

A buyer who described his experience with the new dispute process in a thread on an industry discussion board on April 15th said was generally satisfied with the experience but had two major complaints. There was no documentation showing that the transaction was refunded in PayPal, he said, and "eBay wants me to keep the money and the item. That's just wrong." A participant on the discussion board thread wrote that they believed Bay was attempting to replicate Amazon's A-Z guarantee program.

In another case described by an AuctionBytes reader in an email, he had purchased an item in which the seller was unresponsive about when he would ship the item. When he clicked on a link to file a complaint, this is what happened:

"I clicked what I thought to be the Paypal link and a "Call Ebay first at this 800 number" window popped up. A very nice young man listened to my story and took notes. After hearing it, I asked what is next. He said, "Ebay is going to refund your payment". They then suggested I not have any dialog with the seller. They promptly did refund.

"Later that night the seller wrote and said he was prepared for 2 day expedited shipping. I wrote back that the deal was off as Ebay was refunding my payment. My money arrived in my Paypal account and the seller is no longer registered."

When going through the dispute process, both buyers said they explained the situation to an eBay representative by phone and were immediately refunded, and the sellers suspended.

Since the eBay reps are looking at these cases and making an immediate decision in the buyer's favor, it makes sense for sellers to be more diligent not only about responding to buyer complaints - but about documenting them through the eBay system so the reps can see they've responded to buyers.

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Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Now You Beieve ebay IS ANTISELLER?
Mon Apr 27 09:24:57 2009
What more do you need. Money Refunded, seller is blamed, maybe even taken off ebay. SELLERS PLEASE PLEASE do NOT spend youe money on ebay. THEY do NOT want you there.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: MsFish213
Mon Apr 27 09:38:57 2009
If this is the way the new policy is going to work, I do think that even my few (and far between) sales on Ebay are going to be gone.   This is total BS.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Lee
Mon Apr 27 09:54:36 2009
Can ebay make it any harder for sellers.The barrage of Flak keeps Coming and Coming at Sellers..Ebay has no intentions of making things better for sellers..I got off this circus ride awhile back.Then they wonder why people don't want to Sell and Buy.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: RicRoe
Mon Apr 27 09:57:48 2009
Just what eBay needed to demonstrate to small sellers how much their business is appreciated, an escalation in the war against them conducted by eBay.

Like buyers, not every seller is online every day or even every other day.

eBay did in fact need to improve their customer service, but this new process sounds like it does so at the expense of sellers, as is ebay's typical process.

Buyers getting instant gratification from eBay is one thing, sanctioning sellers with suspensions on the basis of a single complaint is the usual eBay overkill solution to a problem.

But by using the new resolution process as a weapon to enable instant seller suspensions eBay has brought new meaning to the term guilty before charged.

It's likely the effected seller will see their listings pulled and no refunds offered when eBay takes action.

Who is going to subsidize all the Diamond Seller free listings when the ranks of small sellers are decimated yet again?

I took an 10 month vacation from selling on eBay when DSR's rolled out. Looks like it's time to rely on the other smaller and more seller friendly venue's again until eBay gets done fine tuning their new seller killing toy.

Seems the thinking at eBay is along the lines if the DSR's don't get you, the new resolution process will.

eBay....we're not happy until your not happy.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Kristoffer
Mon Apr 27 09:57:53 2009
Of course this is how ebay is going to work things. They are going to always find in favor of the buyer and leave the seller holding the bag in all cases. Paypal for the most part was the same way so why would ebay do anything differently. 

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: FRED
Mon Apr 27 10:03:59 2009
Sounds like a great way to get rid of your competition. Make a purchase, complain, they get kicked off.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Absolutely ABSURD
Mon Apr 27 10:04:26 2009
My gosh, what do they have to do before sellers wake up?

This is absurd and almost beyond words.
(w/o using profanity, that is)

God help any sellers who are still paying ebay for this "service".

Ebay is gone people.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: buriedbybooks
Mon Apr 27 10:10:39 2009
eBay is attempting to copy Amazon's A-Z guarantee without any of the protections for sellers that Amazon has.

The 3 day late window is copied from Amazon. BUT Amazon makes the buyer return the merchandise. Or will refund the buyer the shipping fees only. They do not get to keep both the item and the money.

Add that to the % of transactions that result in claims formula eBay and Paypal use to determine fraud (vs. Amazon's 5 lifetime claims) and it makes eBay even less appealing as a sales venue.

Buyer fraud is going to explode exponentially because eBay does not have the staff to actually look at the disputes. And what staff they do have will have talking points that require them to make the buyers happy no matter what.


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Pinchrosemary
Mon Apr 27 10:15:37 2009
I was on the other side, (the seller side) of this new dispute process.  I had a buyer who received a pair of shoes in the wrong size... I communicated back within three minutes of her email. I apologized and admitted my mistake. I told her I would immediately send a label for her convience to return them and I would send her the correct size or refund her, entirely left to her preference. All communication was directly through My Messages in Ebay and still remains in My Messages.

The label was sent the same day the person emailed me, Thursday, April 16. On the 17th, she opened a PayPal dispute and I again communicated through the PayPal process that I would be happy to refund and again, a label was sent USPS for the return of the incorrect shoes. Again, I apologized.

On Saturday night, at 7:51 p.m. I received a call on my cell phone while I was dining. Ebay? Saturday night! I was told that my buyer is waiting for a label and has checked her email everyday and there was no label from me.  I told the Ebay employee to look at my messages and the PayPal dispute process and see there were three messages in response to her.  He said, I can't see that and I just want to be fair to your buyer.

Give me a break Ebay... Every few months, something new, something implemented half-as**d. Am I angry? You bet.  Yes, I admit it. I have grown to completely despise Ebay's executive management's direction. 


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Scriptorical
Mon Apr 27 10:18:45 2009
Here I was hoping that Monday was going to be an uneventful day. So much for that. We no longer sell on eBay, and decided to open our own website.  Anyone who collects old documents, letters and genealogical history stop by our website www.scriptorical.com

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: nancy
Mon Apr 27 10:22:20 2009
Of course we don't know the BUYERS situation. It could be that the seller has not shipped the item a WEEK after taking the money.

I agree that for eBay to decide on the basis of ONE telephone call to refund the buyer and suspend the seller indicates that there's BIG trouble coming for sellers on eBay.

Good news is that Bonanzle is now moving to number three, and will soon pass eBid.

http://www.powersellersunite.com/auctionsitewatch.php

They have steadily moved up the ladder, if you promote them a little bit, they will gain ground even faster. (and try a search over at Bonanzle, you'd be surprised at what a nice selection they have already. You'll soon NEED an alternative site if this stuff is all true, anyway.)

I have to agree that paying someone to not even ASK me my side of the story is going to be the death knell for eBay.  For ME anyway.

This is why I told them I will NOT participate in them resolving my returns and exhcanges.  If they insist on getting involved, I am gone.

Also, thanks to their retarded policy, I just changed my return policy from 30 days to 20 days on every auction. If they're going to FORCE me to participate, it goes to THREE DAYS. And that is NOT good for the buyers. I don't think they really care about buyers OR sellers, they're using a desperate last gasp attempt to stay alive. Traffic doesn't MATTER--the stock price is all that really counts.

They are starting to crawl up my pants leg like a bug.

That is NOT why I sell on eBay. 

Typical dopes at eBay punish ALL the sellers for a couple bad apples. SOS.

What's the collective IQ over there? 16?

Most people aren't going to see this as the beginning of the end, but I bet it is!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Pinchrosemary
Mon Apr 27 10:23:10 2009
I was on the other side, (the seller side) of this new dispute process.  I had a buyer who received a pair of shoes in the wrong size... I communicated back within three minutes of her email. I apologized and admitted my mistake. I told her I would immediately send a label for her convience to return them and I would send her the correct size or refund her, entirely left to her preference. All communication was directly through My Messages in Ebay and still remains in My Messages.

The label was sent the same day the person emailed me, Thursday, April 16. On the 17th, she opened a PayPal dispute and I again communicated through the PayPal process that I would be happy to refund and again, a label was sent USPS for the return of the incorrect shoes. Again, I apologized.

On Saturday night, at 7:51 p.m. I received a call on my cell phone while I was dining. Ebay? Saturday night? I was told that my buyer is waiting for a label and has checked her email everyday and there was no label from me. I asked the ebay employee to provide me with directions to send a label through Ebay's My Messages. I told him to send the directions in an email to me through Ebay. Then, I told him to check before calling to see the communications from me to my customer. Ebay employee to look at my messages   He said, "I can't see that, I don't have access and I just want to be fair to your buyer." It doesn't surprise me that Ebay implemented a new process without giving employees the proper training and tools, but just how incompetent can one company be?

Give me a break Ebay... Every few months, something new, something implemented half-as**d. Am I angry? You bet.  Yes, I admit it. I have grown to completely despise Ebay and the direction it's executive management is taking. 

Writing my Ebay Account Manager about this did nothing. I was told the call was part of the new process.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: tedo
Mon Apr 27 10:34:09 2009
It sounds more like a Spanish Inquisition for sellers. But I still think there are legal issues here. Ebay has made themselves judge, jusry and executioner. Thats one thing, but they do not have any legal rights to confiscate merchandise unless it is counterfeit or somehow violates the law and the law allows them to take and destory it.

Taking my money and Telling a customer to keep my merchandise because the customer files a claim that is not even represented in any type of court to verify the validity of the persons word against mine is more than just wrong.

If they return the cusotmers money then the merchandise is the property of the seller again.

and normally these claims also are the opinion of the customers and not even always fact. Someone would have to physically look at the merchandise against photo's and witnesses of before it was shipped to really determine if the customers claims are valid.

This simply cant be done and this is why they just give the money back.

There is just no way to properly investigate a complaint by a customer properly without spending more money, people and time that the item is probably worth.

So based on that the whole process just get's railroaded with a out of the box instant court and execution. Your presence isn't even required for a verdict.

But on the part about telling the customer to keep merchandise based on some mock trial by a $8 clerk is simple stealing, and it encourages customers to do exactly that.

As long as their smart enough not to abuse it they can get away with some free merchandise every now and then at the sellers expense and reputation.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: fedup
Mon Apr 27 10:59:03 2009
well I guess this is the death nell of Ebay. Who is going to sell there with this going on

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Another Wronged Seller
Mon Apr 27 11:18:34 2009
Unbelievable!

At least with a paypal complaint there was a wait for a decision to be made so a package could have time to arrive.

As an east coast seller, I have many problems related to long transit times to the west coast. west coast buyer chooses parcel post to save money than complains that it takes a week to get. my shipping time DSR is already slammed by what I attribute to west coast buyers. Now, under this new ''plan'' I see an unscrupulous buyer picking parcel post deliberately, complaining about transit time, getting a full refund, keeping the product and getting the seller suspended!!!

Whatever questions I had about the intelligence of ebay management have now been answered.. There is NO intelligence in San Jose.

If this program operates as reported here, I can't believe this wouldn't be illegal. I agree with the poster above who says that ownership of the property reverts to the seller once a refund has been issued. I would view this as postal fraud as well. If a seller is suspended with this new program with no oversite, I can't help but think ebay could have their butts sued off!

I would encourage every seller who gets ruled against by ebay, to file a complaint with the district attorneys office, the postal inspectors, the better business bureau in San Jose and to contact an attorney.

Every time I think it CAN'T possibly get any worse, the brain trust at ebay proves me wrong yet again!


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Rhonda
Mon Apr 27 11:26:28 2009
First it's the feedback that gives unethical buyers an open door to scam sellers, now this.

Why, in the 2 buyer examples, were they not told eBay would investigate and ebay then call the sellers to find out the other side of the story? When I first read about this, it was my understanding that's what would happen. This is just more ebay stupidity.

I no longer sell on ebay (after 11 years), but I did buy alot until recently. It used to be if there was a problem, I could communicate with the seller and work things out amincably 99% of the time. Now, the seller has to wonder if I'm a scammer out to get their widget for free. It doesn't put a good start to the communication.

I used to think, like someone else mentioned, that eBay was trying to become like Amazon. But Amazon is not like this at all! As a seller, I can leave poor feedback for a buyer (not that it matters any more than it did on eBay) and Amazon will not side with the buyer without talking to the seller if things even get that far. The way Amazon is set up, it encourages communication between buyers and sellers. I've never had to go through Amazon, as a buyer or seller, to solve a problem because Amazon doesn't hold their sellers over a barrel.

What IS ebay trying to emulate?


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Patricia
Mon Apr 27 11:40:50 2009
"When going through the dispute process, both buyers said they explained the situation to an eBay representative by phone and were immediately refunded, and the sellers suspended. "

Its obvious that Ebay still sees Sellers as a bottomless resource - they'll just keep a coming no matter what we do to them.  This is yet another ridiculous ham-fisted and stupid Ebay policy that will lose them even more buyers and even more honest sellers!  Chip away Ebay...your story is coming to an end!


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: nancy
Mon Apr 27 12:09:44 2009
Okay, see the link Industry Discussion Board??  Let's go there, and READ what happened.

This case was a seller who had not shipped the item for 26 DAYS!!! So any of you who STILL want to stick up for this seller, it's just as well that you quit eBay. It's sellers like this who made all these rules happen to start with.

I SELL on eBay for a LIVING, and if I didn't have my item after 26 days, YEP I'd file a claim.

I would be demanding tracking numbers after SIX days.

In the case above, the seller was shipping it over three weeks after the fact, just to CYA, so it's his/her own fault for doing that.

EBay is STILL wrong for telling that person to keep the item, period. ANY time a person keeps something they haven't paid for it's theft.

But COME ON.. 26 days??

Unfortunately the other cases mentioned here, are nowhere near that drastic.  And YEP eBay's gonna have their 19-yr-old first-job-at-8-bucks-an-hour clerks deciding what happens with our merchandise.

I'll take a wait-and-see approach to this, but it looks like major trouble for eBay. Smart sellers have set up accounts elsewhere so if it becomes necessary, they can move their listings TODAY.

And all of you who are so surprised you should have seen this coming, they're desperate, and if it doesn't cost THEM anything, who CARES??????????????

They know perfectly good and well that we can't afford lawyers.  Anymore.


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: where is the baseball bat
Mon Apr 27 12:43:47 2009
Gee folks what does it take to wake you people up.

What part of sell free, ship free, give it away don't you understand.

Must have been behind the door when brains were passed out.


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: former ebay seller
Mon Apr 27 12:56:54 2009
Scammers will be flocking to ebay even more now. They cannot be everything to everyone. They can't be Amazon.
LOL!

Are the operators/customer service reps going to be Americans? (or natives of the callers' respective countries) or will they be some shysters in a far off foreign land with a fake  American/Anglicized name trying to hoodwink everyone the way they do with LiveHelp?

What about items, such as repair parts, used items, one-of-a-kind etc, which are sold "as-is"?
(not that good ol' PayPal doesn't override that anyway)
How is this fair to folks who sell such items? I guess now the scammers don't even have to send back switched out items/components or boxes of rocks.

Are they going to make that retroactive and refund all the people whom have been scammed in the past?
I doubt it. Think this makes any difference to them? I doubt it. Think anyone in that category will stop making bad word-of-mouth about ebay and PP? I doubt it.

How about a guarantee for sellers who have been victims of buyer fraud in all it's many forms? Are they going to start paying back all the BS Paypal chargebacks? I doubt it.

Ebay just has too many hare-brained schemes. Too many reasons to NOT use them any longer. Throw another wrench in the gears, why dontya? LOL.

When looking for brand new items, ebay is a place I never considered to look. There are real companies where I don't have to worry about buying something stolen anyway, or supporting the filth, dishonesty, arrogance & idiocy that is ebay management.

The way I see this is that ebay is trying desperately to be able to claim it has a real guarantee and that is about all it is good for, unless you are a scammer.

One complaint and the seller is gone? Is that a little overkill?

Want to get rid of your competition? Want to start your own inventory? Here's your chance! Get free items to sell courtesy of ebay. Sign up a few fake IDs and have at it! This has nothing to do with making anything any better, just more parlour tricks and sleezy e-speak weasel words. A cheap trick, sleight-of-hand PR stunt.

BTW, this was supposed to start in June 2009, right? So once again, ebay LIES! How can anyone rely upon them to have a stable business plan when they change everything like they have corporate, chronic OCBD?

Just like some of the other changes, it looks like something they should have started a long time ago with some of their items/sellers or to some degree, but the roots causes of their own troubles are some things deeper, more basic, more obvious and cannot be undone at this point. Too little. Too late. Too lame.  It seems they are inventing new rules to make up for old rules/policies/common sense which were not/are not implemented - not properly enforced/adhered to.

Ebay must be purposefully starting/escalating this war between buyers and sellers for some reason, but I feel that the precious Diamond level sellers will be immune from any ill effects. Everyone else will be the casualties. (or refugees to other sites)

For those who chose to stay, I agree with the above poster who states to start legal complaints when & if wronged or harmed by this and/or any of ebay-PP's policies. This miserable sham of a corp needs to be investigated and regulated for so many reasons.


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: More (Worse) to Come
Mon Apr 27 13:06:30 2009
For those sellers that aren't convinced yet that the time has come to leave Ebay as a selling venue because it's NOT SAFE because you risk losing your item and your money... just wait.

There is more to come in June from Donahoe and his bean counting executives that is going to cost you even more.  Just a little preview: Ebay is going to become intermediary in ALL transactions and prevent sellers and buyers from communicating directly with each other.

No, not a joke. 

Sellers will be listing the inventory that Ebay takes full ownership of to do with as they please - sellers take all the risk and pay through the nose for the losers lottery (that's what it has become).

Sound like a good business model to you?  As a seller, I say go to hell Donahoe.  Hopefully the employees with any smarts (all 4 of them) have their resumes ready to go.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Steven
Mon Apr 27 13:15:25 2009
How do we know that these things have in fact happened? Anyone can 'say' they called ebay to dispute something and were given their money back and told to keep the item - but has anyone verified this? 

Of course I would not put it past ebay to do this cause it sounds like something stupid they would do but I would like to hear someone that can in fact prove it. I am almost tempted to have a friend buy something of mine just to file a dispute and see what happens.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by:
Mon Apr 27 13:29:52 2009
@ More (Worse) to Come:

Maybe it will soon become time for ebay's status as "Just A Venue" to be re-evaluated.

Clearly they will be teetering on that line. Perhaps inquiries to the US Dept of Labor, Wage and Hour Division are needed to have that relationship looked into to by the authorities.

It would seem that with ebay dictating so many things they are perhaps more likely to be classified as a contractor or employer (and sellers to be classed as subcontractors/ employees) rather than simply a place to bring buyers and sellers together.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: soon to be an ex ebay seller
Mon Apr 27 13:41:59 2009
I will be soon an ex eBay seller as I'm so sick & tired jumping through their hoops. And no profit left in my pocket top speak of, Between the fees that is constantly going up, DSR rating and now the new dispute mess. The seller on eBay has no rights what so ever anymore. I guess from the looks of it their is no brains in that company anymore just Marbles rolling in where the brain supposed to be.
It's sickening IMO

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Happy Bonanzler seller here
Mon Apr 27 13:47:47 2009
I have read all the comments here and thought this be a good time to tell you about the www.Bonanzle.com site. I'm selling there and it is a great site. If you tired of that mess with eBay come over & check this out. Growing like crazy every day.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Patricia
Mon Apr 27 13:54:03 2009
@Nancy - you make good points BUT does Ebay check to see if the item has been shipped?  Do they even bother to speak to the seller?  It doesn't appear that they do but instead simply believe the buyer...and yes allowing the buyer to keep an item he hasn't paid for is THEFT!

If ebay is trying to copy Amazon they are doing it in an inefficient and haphazard way.  I had a problem with an Amazon seller in that it was over 30 day and I still hadn't received an item I bought.  First...Amazon gives their sellers a window - you cannot complain - you cannot give feedback until you are within that window (something Ebay in its laziness has not bothered to do).  Second - when I called Amazon they did say they would refund my money - not to worry - BUT they also said they would put that in motion but would speak to the seller to see what went wrong!  (another point Ebay lazes over).  My problem ended the next day when my item did arrive and I saw by the postmark that the seller mailed it the day after I bought it so it was fully the fault of USPS.  I am a honest person and notified Amazon that I got the item.  I know a LOT of buyers wouldn't bother!  What I'm trying to say is we are seeing a haphazard program being brought out by Ebay in their foolish attempt to try to emulate Amazon.  As with other half-baked policies they've come out with this loses them good honest sellers along with the bad ones.   Its not working...and it won't work and should end up in a lawsuit somewhere along the lines because Ebay deserves a hefty one! Its just too bad they haven't been hit with one yet - they need to be taken down several pegs.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: EEK
Mon Apr 27 14:06:56 2009
Is there a grass roots movement to contact States' Attorney Generals about this behavior that crosses all state lines? Seriously, is there a way to participate in a mass movement to get this investigated? This sounds like theft of sellers' goods. This is an iceberg we don't want to see the tip of, we've already lost money on items that NEVER get looked at by any investigative agency, these decisions are made by people who NEVER see items that buyers claim have issues. This has the potential of harming a huge number of honest sellers while the EXPERTS at eBay get this up and running. It's time for Pollyana to sit down and read the obits.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Ming the Merciless
Mon Apr 27 14:59:04 2009
IMO, since as reported this scheme is patently illegal, Ina needs to get a lot of questions answered before we can reach any firm conclusions.

1. Under what specific set of circumstances will ebay refund money and allow the buyer to keep the item?

2. Specify exactly who makes the refund (seller or ebay) and under what specific circumstances does the seller pay.

3. Specify if, how, and when does ebay contact seller and specify what type of information is obtained.

4. Specify in detail what information a seller can provide to prevent and/or abrogate a claim both immediately after the sale and during the dispute process.

5. Specify in detail what happens to a buyer when they make a provably false claim.

6. Specify in detail all protections due the seller during and after the dispute process (if new information comes to light).

7. Specify in detail the each criteria ebay uses to determine after the dispute process whether to suspend a seller.

8. Specify in detail any appeal process ebay permits sellers who've unfairly suspended due to false buyer claims.

Answers to these questions would be a good start, ebafia!

Otherwise, the only recourse sellers will have in addition to leaving ebay will be to file massive numbers of consumer complaints with their state's attorney general's and California's consumer protection divisions AND the Better Business Bureau.

Death to ebay corp. in 2009.
Day Five of The Ho Resignation Watch

The former is more effective in the long run, but the former compels a human being working at ebay (an oxymoron?) to have to write a reply to the BBB inquiry.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Bill
Mon Apr 27 15:22:28 2009
OMG MING!!!! You had me in stiches laughing,  an escalation process for the sellers.  That is the best joke I have heard in years.  I ranks right up there with Online suppoert saying  'We understand your concern'  --- to which I often reply  ....  I am glad you understand my concern but is there any one who actually CARES about my concern. 

As a low volume seller  DSR ratigns have a huge impact on me.  Mine have plummeted despire the fact I have polled my customers and they have told me they all gave me 5's .  Ebays response is a typical  .... we cant look at that information. How cant my DSR's  be dropping if my customers are giving me 5's ? 

  ONE FRUSTRATED EBAY SELLER  -- NEVER A NEUTRAL OR NEGATIVE FEEDBACK IN 6 years AND I AM ON THE VERGE OF BEING SUSPENDED !!!!!!!!!!!!!!!!!!!!!!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Bigper
Mon Apr 27 16:45:43 2009
I just had one of my accounts suspended for ''non performance'' no reason given I think the end is here for eBay as a viable entity and it is time to move on.

This is obviously a company that cares very little for it sellers.

I have read the comments by Ming over that last year and he is usually spot on it appears that eBay is degenerating into an almost criminal empire and they require investigation. The Bush years are over and now you just can't roll over everyone with total impunity.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: unaware
Mon Apr 27 17:15:40 2009
It appears that by every action that eBay takes, they want to insert themselves into my business. I feel like a (unpaid) employee of theirs with no benefits what so ever. Hey eBay, let's just cut to the chase, why not just buy me out and you can run my eBay business anyway you want. I figure $50,000.00 for my business would be fair... please send a certified check or money order to UNAWARE in care of AuctionBytes and it's all yours. If you want me to stick around a week or two to teach you how to run it, it will cost you extra. 

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: ma
Mon Apr 27 17:39:50 2009
To think I actually quit reading the boards because it was so stressful and here I am again Wasting another hour.
You all have valid points except for one or two comments.
Nancy... Give me a break. you always post so Pro ebay. Do you work for them?
Actually did anyone consider, other than the original seller that posted 'over there' that the seller might have been in the hospital, or had a spouse of family member die?
My friend that sells on ebay fell last year and broke her leg.. It took her family a couple of weeks to sort things out, what is paid, what is listed, what to do next, while she lay in ICU. she is still in a wheel chair after 9 months, about to undergo a 4th surgery. The family needed the money to keep a roof over their head and pay medical bills. Just think what would have happened with ebays New Better way of handling things.
Lots of things can happen in life. Im a firm believe in getting the phone number and calling the party (buyer or seller) to get clear expectations and find out what is going on.

Heck I mailed a package to Tazmania, the buyer was the most patient person Ive ever worked with EVER. It arrived at her house 3 THREE months from the date it was mailed. Thanks goodness Ebay customer service wasnt handling that one.
And yes BONANZLE will replace ebay. it is about to pass ecrater, and has over 50,000 members ....
Like an abused wife I cant help but wish ebay would change and become the great place it once was.... If they dont...well Im smart enough to leave an abuser.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Ming the Merciless
Mon Apr 27 17:40:11 2009
Where are the ebay executives who rregularly read Auctionbytes' blog now when there are hard questions being asked and specific answers demanded from ebay customers, the sellers?

Where are you Jose Mallabo, Usher Lieberman, Stephanie Tilenius, Lorri Norrington, and Griff? Hiding in your offices afraid of the 'noise?'

We demand that ebay/PayPal cite the legal precedent that says you can authorize buyers to keep both the item and the seller's money.

Cite, please. NOW.

If these and others aren't answered within 24 hours, I suggest all regular bloggers here hit the ebay related boards and blogs and the financial blogs and flood them for the next week with VALID and VERIFIABLE complaints.

DEATH to ebay corp. in 2009.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: ma
Mon Apr 27 17:42:24 2009
I forgot I wanted to ask INA if the IMA was going to put up a page like the one explaining the DSR page that we can use to educate the buyers regarding this new policy?
I use the DSR one all the time and rarely have a problem. Thanks.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Ming the Merciless
Mon Apr 27 18:00:10 2009
Sellers and former ebay sellers, don't get mad, get even!

Last year I commented on more than one occasion that ebay's blog/board statements or press releases that could be interpreted as to misleading potential investors could easily be a violation Securities and Exchange Commission (SEC, the federal agency charged with the oversight of (LOL) Wall Street and corporations that issue stock) regulations.

Apparently ebafia's crack legal department may now agree!

http://tiny.cc/Gj90t

If RBH ever did have any credibility -- and he certainly never had in my estimation -- he's been completely neutered now.

Ebay executives, has ebay's legal department reviewed this "guaranteed buyer satisfaction" program?

Will it take ebay legal as long to "review" ebay's new policy as it took for them to see the obvious in Brewer-Hay's blog comments about ebay finances?

Did it take a year because the hundreds of complaints ebay sellers sent the SEC had to work their way through the system?

Where are you, Toolbox Troll Brigade when the show is on the other foot?

DEATH to ebay corp. in 2009.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: OMG --
Mon Apr 27 18:23:20 2009
"by: fedup
Mon Apr 27 10:59:03 2009
well I guess this is the death nell of Ebay. Who is going to sell there with this going on"

Your question should have been Who is going to be left there if they just shoot first and suspend every seller.

What I'd like to know is when the buyer bought? Friday night? What if the seller takes the weekends off? like many businesses do? What if the seller had that in their TOS but like many people these days, they Don't bother to read anything. They look at the pretty picture and price and use BIN and expect the item yesterday.

WTF is making these decisions? Have they totally lost their collective minds?

I'll bet there's one group of sellers who won't be immediately suspended.
I doubt anyone even has to guess what PS level group that is. 

Way to go JD, at this rate you will run yourself out of a job. Our noise won't even be necessary.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: disgusted ebayer
Mon Apr 27 18:23:34 2009
Have they totally lost there mind ? This is inviting fraud on a collosal level .Let me get this strait all the buyer has to do is complain for any reason and ebay is going to refund there money and LET THEM KEEP THE ITEM ! OH THAT'S RIGHT , WHAT DO THEY CARE IT IS NOT THERE MONEY .EBAYS NEW POLICY TOWARD SELLERS IS GIVE ME EVERYTHING YOU HAVE AND IF YOU HAVE A COMPLAINT ABOUT DISHONEST OR FRAUDULENT BUYERS PLEASE TAKE A NUMBER AND STAND IN LINE TO BE THROWN UNDER THE BUS !!!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: It's the sellers, stupid
Mon Apr 27 18:39:45 2009
The answer is simple - just become a Diamond Seller. LOL! Of course one buyer dispute would NARU them too.

RIGHT.....

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: o.c.d.collectibles
Mon Apr 27 19:20:10 2009
None of this should be surprising. It's just one more strategy to peel off the last of the die-hard sellers who are still in denial.

It's going to take about 2-3 years to peel off all the drama making sellers and leave only the major players on ebay so that ebay can be broken into pieces and sold. Makes perfect sense. Especially when you think about the Board of Directors being uninterested in  participating in restoring the ebay site to it's former glory.Pierre has better things to do..he's all about peace, and developing new ways to communicate, and being a world philanthropist. He wants to shed the likes of ebay off of his agenda. Who can blame him?
With all the corrupt things that go on, on that site, it's a wonder he didn't just close the doors of the site, then lock them permanently. I guess the BOD thinks they can still make some money off the sale of the site, then wash their hands of it.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Herb Rules
Mon Apr 27 19:42:03 2009
eBay has said that the feedback of the parties in the dispute would play a role in the decision to refund the buyer.

In the first case mentioned by Ina, the seller had a nasty 93% feeback, and the buyer has 100% feedback with thousands of feedbacks. It makes sense that eBay quickly ruled in favor of the best eBay and got rid of the nasty seller. Well done!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Herb Rules
Mon Apr 27 19:43:43 2009
typo...should read:
It makes sense that eBay quickly ruled in favor of the best eBayer, and got rid of the nasty seller. Well done!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: SOSDD
Mon Apr 27 20:20:41 2009
It sure will be funny when people give ebay what they want. I mean if everyone takes full advantage of this new policy and goes hog-wild. Not to mention if people call and call that toll free number 24-7 just for the sport.
Be careful ebay that you don't get what you wish for. 

You are settings yourselves up for a massive free-for-all and free fall.

Anarchy-Bay is a real possibility.
And who would be to blame?

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Ming the Merciless
Mon Apr 27 21:01:37 2009
So ebay is going to take into consideration the feedback of both parties, huh?

Well, Toolbox Troll Brigade, buyers can only have a feedback rating of 100% now so the fix is already in.

I repeat: I challenge ebay to publically state what statute, case law and/or legal precedent gives them the authority to arbitrarily on behalf of the third party seize both a seller's money and the seller's property without due process?

Any illegal demands, policies, or practices cannot be enforced by hising behind a Users Agreement.

ILLEGAL IS ILLEGAL.

Sellers have a right to know every detail of this newest ebay outrage.

IMMEDIATELY!

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Patricia
Mon Apr 27 21:19:38 2009
@Herb Rules.....don't forget ALL buyers have 100 percent feedback.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Ron Enros
Mon Apr 27 21:38:14 2009
Refund the money and tell the buyer to keep the item?  There's a legal term for this.  It's called "conversion", the unlawful taking of another person's property for one's own purposes.  I have one piece of advice for sellers that this happens to:  Class Action Suit

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Herb Rules
Mon Apr 27 22:24:26 2009
Hi Patrica, of course you are correct, but look at the 2 IDs involved in the transaction. The buyer isn't just a buyer, he's also a stellar seller (same ID). Look at them and tell me it's not a no-brainer.

Also, note that the buyer believes that the seller has the money and the refund came from eBay. Maybe Ina knows more about what happens from there, but based on that seller's bad history, I'm guessing they went straight to NARU'd. Which is good in this case; there's no way to defend sellers like this.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Ming the Merciless
Mon Apr 27 23:11:33 2009
First, why was a seller with a 93% feedback rating still selling especially after ebay used their alleged "powerful tools" last year to eliminate bad sellers?

The Trolls make one feeble excuse after another to justify ebay's SECRET ham handed and high handed dispute policy designed to shaft still more sellers.

Trolls, you can't put lipstick on a pig. It's ILLEGAL to allow a buyer or ebay to keep both a seller's item and the seller's money EVEN IF the seller has a 93% feedback rating.

Furthermore all NARUed sellers should be given an itemized list of reasons for the suspension and a description of an appeal process to a neutral party for review.

ILLEGAL IS ILLEGAL.

Tell us the truth, the whole truth, and nothing but the truth for once in your miserable corporate life, ebay.

SECRET POLICIES. SECRET MEETINGS. SECRET BACK ROOM DEALS. SECRET TELEPHONE NUMBERS. SECRET FEEDBACK MANIPULATION.

How about a few "secret" terminations?

DEATH to ebay corp. in 2009.
NEG MEG WHITMAN in 2010.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: johnny v
Mon Apr 27 23:22:39 2009
Ming, everyone knows by now that the SNP sweeps last summer were done purposely to get rid of certain sellers and now you rarely see stories of sellers being suspended for SNP. Those powerful tools had a specific purpose targeted at specific people.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: claypipe
Tue Apr 28 00:13:53 2009
@ johnny v....So your saying that eBay SNP sweep was designed to target 10 year sellers such as ourselves. We sold under the same posting name here. claypipe....we have 100% FB our DSR's or what is remaining of them is 5.0,5.0,5.0,5.0....We had an over 50% repeat buyer status. We have been in the top 10% of sellers and still are. eBay publicly told us on the discussion boards that we were not wanted as sellers if we refused electronic payments. You see we accomplished our selling record with paper payments. We have the screen shot of the pink telling us we would have to sell elsewhere.

They remove a seller like myself for the diamond sellers who take PP and have huge negative feedbacks numbers for minimul sales in 12 months. We had 5 negs in 10 years of selling. nuff said.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: disgruntled
Tue Apr 28 02:00:43 2009
I just had a purchase that ebay/paypal decided to refund to the buyer. This guy purchased this lot, and he himself put it up for sale. I noticed it, and got the item number. After no selling, he took it down, and claimed not as described. Paypal dispute, and he won. It's pretty crazy - especially since this guy sells bootleg stuff - I filed a complaint about that, and he is still selling. What's up with ebay?


Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: Ming the Merciless
Tue Apr 28 03:16:45 2009
How curious it is that someone who a) delights in giving sellers selling lessons and who b) infers that he's also a seller didn't seem to know that all buyers have 100% positive feedback.

Sounds more like a typical completely out of touch ebay executive to me.

Ebay: are they the only company who pays emplpyees to insult, demean, and otherwise belittle their customers?

Do ebay's official and unofficial bloggers blog under fictitious names on the financial boards? If so, depending on the content of the blogs, they may have violated SEC regulations.

Some of you guys really do need to retain attorneys.

DEATH to ebay corp. in 2009.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action
by: idonttwitter
Tue Apr 28 09:06:35 2009
I'm grateful that I don't sell on eBay anymore.  But I do accept PayPal.  In the only dispute I can recall,  a buyer purchased a new, expensive item and I shipped.  My return policy is really clear.  After five days, the buyer notified me there were problems. Didn't make sense.  FedEx examined item and packing and said there was no damage. They didn't honor claim. I got items back and was shocked. Not the same item I sent. What I got back was old, dirty, stained and damaged. I refused to refund. Buyer filed SNAD. PP dismissed claim. Buyer filed Unauthorized Transaction. PP froze my account for over 90 days. Ultimately chargeback resolved in my favor. If this had been an eBay transaction, I know it would have gone another way. Rules for eBay are totally different than for off eBay sales. I'll keep using PP for now, but I'll never sell on eBay again.

Reports of eBay's New Dispute Process in Action   Reports of eBay's New Dispute Process in Action

by: Ming the Merciless
Tue Apr 28 17:50:43 2009
Mallabo and Usherman:

Answer the questions, cowards!

Answer the questions!

The days of sellers swallowing ebafia pap are over. You WILL be held accountable sooner or later.

How big is YOUR golden parachute?

Answer the questions!

<- Last Page :: Next Page ->

About Me

Oh Ebay, thou art a pack of cunts. An enemy doth make of thy friends. Lies to cover lies to cover even more lies. When will it ever ende?

Recent Posts

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• Meggy goes down - in flames Part XXXVIIIII - Mrs Charisma bores everyone shitless.
• Meggy goes down - in flames Part XXXVIIII - The PR Campaign - A typical Whitman lie.
• Meggy goes down - in flames Part XXXVIII - The PR Campaign - No intelligence - No Honesty.
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• Meggy goes down - in flames Part XXXVI - Meggy gets a make over.
• Meggy goes down - in flames Part XXXV - Meggy doesn't get the point
• Meggy goes down - in flames Part XXXIIII - Even the Chicks hate her.......
• Meggy goes down - in flames Part XXXIII - Mega-Duck 2010
• Meggy goes down - in flames Part XXXII - Meggy weazles out of public debate....
• Meggy goes down - in flames Part XXXI - Meggy Attracts Attention Like a Bare Bumhole
• Meggy goes down - in flames Part XXX - Meggy will fuck CA, like she did with Ebay.
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• Meggy goes down - in flames Part XXVIII - Meggies Body Language...
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• Meggy goes down - in flames Part XXIIII - Meggy is a gutless weasle Part III
• Meggy goes down - in flames Part XXIII - Meggy is a gutless weasle Part II
• Meggy goes down - in flames Part XXII - Meggy is a gutless weasle Part I
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• Meggy goes down - in flames Part XX - Mrs Charisma - Appears on You Tube.
• Meggy goes down - in flames Part XVIIII - first she says this, then she says that
• Police Template Ebay Complaint Statement....
• FEEBAYS new user agreement - Part 2L. The Principles of Contract
• FEEBAYS new user agreement - Part 2K. The Principles of Contract
• FEEBAYS new user agreement - Part 2J. The Principles of Contract
• FEEBAYS new user agreement - Part 2I. The Principles of Contract
• FEEBAYS new user agreement - Part 2H. The Principles of Contract
• FEEBAYS new user agreement - Part 2G. The Principles of Contract
• FEEBAYS new user agreement - Part 2G. The Principles of Contract
• FEEBAYS new user agreement - Part 2F. The Principles of Contract
• FEEBAYS new user agreement - Part 2E. The Principles of Contract
• FEEBAYS new user agreement - Part 2D. The Principles of Contract
• FEEBAYS new user agreement - Part 2C. The Principles of Contract
• FEEBAYS new user agreement - Part 2B. The Principles of Contract
• FEEBAYS new user agreement - Part 2A. The Principles of Contract
• FEEBAYS new user agreement - Part 1. That is forced upon you without negotiation....
• Meggy goes down - in flames Part XVIII - Former eBay chief faces skeptical tech leaders
• Meggy goes down - in flames Part XVII - Dr Jay debates Meggy.
• Meggy goes down - in flames Part XVI - Meg REFUSES to debate.
• Ebay stops fraud - 2002 and now - pick the improvement in apathy.
• EBay Faces a Lawsuit for Identifying Real Coins as Fakes
• Antitrust Lawsuit Filed against eBay over PayPal, Payments Policies
• Ebay rigs the bidding - by automatically bidding you against no one.
• Corporate Blogs and 'Tweets' Must Keep SEC in Mind Social Media Offer Immediacy and Spontaneity to Communications but Risk Running Afoul of Regulations
• Ebay, Paypal and Australia Post.
• Google and Ebay Profiting from Sale of Illegal Goods
• Reports of eBay's New Dispute Process in Action - Yes Ebay and Paypal just rock.
• The latest Ebay / Paypal Scam - giving Paypal to schools, charaties etc., Part I.
• Ebay gets nailed for FALSE ADVERTISING - again (the bullshit and conjobs continue)
• Meggy goes down - in flames Part XV - Won't Vote for Meg
• Meggy goes down - in flames Part XIIII - Her picking on same sex relationships back fires.
• Meggy goes down - in flames Part XIII - Her successor dumps her dumb ideas.
• Meggy goes down - in flames Part XII - the students think she is an arsehole.
• Paypal launders Gambling Money offshore from organised crime syndicates..
• Sue Paypal.org - have a look at this site.
• I am going to pinch ONE weppage from this site - Why? Because it's excellent.
• Meggy goes down - in flames Part XI - Whitman Fan Site #1.
• Meggy goes down - in flames Part X - Fun Names For Whitman.
• Meggy goes down - in flames Part VIIII - Get your Neg Meg T Shirts
• Meggy goes down - in flames Part VIII - Her Credibility as the Ebay CEO....
• Meggy goes down in flames Part VII
• Meggy goes down in flames Part VI
• Meggy goes down in flames Part V. (she is a hardcore fetish pornography entrepreneur too)
• Whitman goes down in flames Part IIII
• Whitman goes down in flames Part III
• Whitman goes down in flames Part II
• Meggy goes down - in flames. (or unethical CEO = incompetent Govenor)
• Ebay even fucks around our best Journo's - and their accounts get hacked too.
• The Root of all Evil - The Nazi's of Ebay.
• eBay CEO John Donahoe at Goldman Sachs Conference
• Another stock market Analyst... Some nasty ebay questions.
• For Whom the Bell Tolls - Ebay Investor Day Commeth.
• Alibaba/Taobao kicks Ebays arse in China - plans to kick Ebays arse on home turf.
• Congress nails Ebay for permitting and profiteering from fraud.
• Citi Bank - Ebay Investors Meeting Questions.
• Meg Whitman is a BORE, and a tiresome old one at that - the Delegates snooze during her speech.
• Heavily Vaselined Ex-eBay CEO Running for California Governor
• Meg Whitman - Running for California Gov - in her own words. Part I.
• Ebay Australia - Pulls my dick - Gets punched in the nose.
• The Fat Bastard Griff - Dog and Pony Show.
• Whitman and her buddies even scam the shareholders.....
• Ebay owns 118 companies - Fooey.
• Haaaa Haaaaaaaa Ebay just gets Dumber and Dumber...... Flashing Adds in listings.
• The Competition to Ebay - are now listing Millions of Unique Items
• The Competition just gets hotter - and Ebay gets sad and worse.
• Haaa haa ha - Ebay profit slumps 30%+, shares under $10 - CEO full of shit.
• eBay Alternatives News Roundup: New Features and Contests
• eBay Alternatives Pick up Steam in 2008 Thanks to Google
• The Tide has Gone OUT - on Ebay.
• The Ebay Alternatives ARE picking up Steam - and lots of it..
• China - Vision sinks boots into Ebay (Yessssssssss!)
• China-Vision - direct dropshipping to over 50 Alternatives to Ebay
• Ten different Analysts sitting on a fence - and the feedback.
• The Accountants and Stock Brokers said: Part 2.
• And the Accountants and Stock Brokers said: Part 1.
• How Meggy "Dim-Whit-man" lost her grab for other peoples domain names.
• A Fun Poem......
• Meggie Whitman runs for California Govenor..... (vomits up anus)
• Schools Out - For Ever - Ebay Univeristy - Crashes and Burns
• An almost final thought for 2008.
• The Crystal Ball - Ebay in 2009 - We Saw it First (Our Crystal Ball is better than theirs)
• Is the crash of Ebay a share buyback - resell scam?
• Almost ONE year ago - today..... Ebay - was severely shit then and things got worse.
• Feedback in the forums.
• The con-artists who run Ebay are now pushing for protection from retail price fixing?
• More insight into Paypals negligence.
• Paypal Support - now with longer hours (= more bullshit, more hours)
• Lots of people want to join a class action against Ebay - make that class actions..
• Give the little guys a go! New Small Local Auction Site
• Ebay - Best place to buy (mostly dead) stolen rare native wildlife
• People IN Ebay say "Donna-Hoe - Your a Tool".
• Cases AGAINST Paypal in the US Federal Court
• Cases AGAINST Ebay in the US Federal Court
• 2008: The Year eBay Lost Its Mojo
• Just WHO does Ebay share your personal information with? "Fuck Me!!!"
• Ecommerce Guide - Our Picks for Top eBay Alternatives for 2008
• Small Business Computing - Ebay Alternative Awards
• The Head of Ebay Australia Quits - Leaves Legacy of Dishonesty and Destruction.
• Ebay deletes objectors posts - Image Management = Crooked Company
• This guy is an astute writer - And the feed back? It's savage.
• The Growing Frustration of eBay Sellers
• eBay Buyer Incentives Are Not a Good Bargain
• eBay's Disruptive Innovations Come Full Circle - bites stupid CEO on his own arse
• eBay closes European national offices
• Ebay - Anti-Competative behaviour - Against Sellers, Buyers - Part FOUR
• Ebay - Anti-Competative behaviour - Against Sellers, Buyers - Part THREE
• Ebay - Anti-Competative behaviour - Against Sellers, Buyers - Part TWO
• Ebay - Anti-Competative behaviour - Against Sellers, Buyers - Part ONE.
• Ebid wins Webuser Award - Best Alternative to Ebay Site.
• Public confidence in Ebay = a big fat "0".
• Meg Whitman loses bid for governor domain names
• Ebay promotes FRAUD by selling it.
• L'Oreal can wax my pubes anyday - sues Ebay for being crooked wankers
• Ebay Sales attract hackers like Flies to Shit.
• Ebay Security? Ebay Customer Service? What Security - What Service?
• Ebay Poo-litics.
• Ebay / Paypal mass renegs on "buyer protection".
• Recent Ebay Glitches..... This is really BAD.
• Dr Jay goes Mental....
• PooPal Advertising
• Playing the Paypal Circle Jerk.
• EBay and Paypal sumbags our Aboriginals.
• Ebay managment are not on the ball.....
• Paypal's NOT working.... again.
• Dear Dr. Jay
• After the Collapse and Crash of Ebay
• Don from Mr Fixit dot Com Speaks.
• Ebay is in the shit. Big time. - In simple terms;
• The NASTY side of Ebay management....
• Donna The Ho' - Eats Crow.
• Ebays stocks now under $12...... Ebay founder and ex Ebay CEO's give shares = tax wrought?
• Ebay page views drop by more than 30%.... (glug, glug, glug - gasp...)
• More serious competition to Scambay - err I mean Ebay.
• He'd rather fuck a coconut?
• Meggy Whitless - The Golden Shower Queen of Pee-Bay
• Ebay scams the sellers...
• Ebays policies against bid sniping - One company places up to 300 snipe bids a second.
• Ebay Loves Shill Bidders - Why? Because Ebay makes more. That's why.
• This is just soooooooo fucking typically Ebay:
• Hows this for an Ebay Suspension?
• How Much Money EBay Stole From Me In The Last Week!
• Meg Whitman wants everyone else's "Meg Whitman" domain names
• Ebay takes over "Bill Me Later Inc" - borrows $1 billion.
• The Professional eBay Sellers Alliance - statement:: "Ebay is completely fucked"
• Meggy Whitman Gets a Hot Date!!!! (Not)
• The Attorneys General - Where, Who and How to SHAFT Ebay in the USA.
• Paypal took a survey.....
• EBAY PAYPAL and the IRS? part II - the article's great - the comments are interesting.
• EBAY - PAYPAL - IRS? Your account goes up shit creek.
• Ebay Founder becomes Champion of Social Justice?
• PayPal accounts compromised over 16 months; No response from eBay
• John McCain - Grew a brain - Thinks Witman founded Ebay.
• * * * * * * * Awards for the Best Fuck Ebay Videos
• Ebay shits in Paul Numans face.
• Ebay enters the Twilight Zone (Doo Doo Doo Doo, Doo Doo Doo Doo)
• eBay's Death By a Thousand Fee Cuts
• How the management of Ebay scams you with their "government" type bullshit.
• Ebay - How it really is.
• Dirty Deals Done Dirt Cheap - Ebay shafts sellers "Big Time".
• Ebays Credit takes a nose dive - stumbling from broken nose to kick in nuts.
• International Anti Counterfeiting Coalition Vs. Ebay - Nasty Ebay.
• 10 Top Frustrations of Ebay users - from another site:
• MARCH, 2008 “EBAY CHICAGO” COMPLIMENTARY PIZZA
• Do you know about the law of exponentiality?
• Oh Meg Whitman - we love you !!!
• Ebay Shares now $13, another 1000 employees out..
• Bid Sniping = Ebay Sleazeware.
• What Ebay fucked up in Australia - they are spreading to the rest of the world.
• "Ebay Haters" has a Face Book Site::: Whooooo Whoooooo
• Ebay sinks even lower - and lower and lower
• Ebay Sellers Fee's rise by 300%
• The Consumer, The Courts vs. Ebay - A trip down Memory Lane.
• The I Hate Ebay Support Group - LOL - Brilliant
• And before Paypal - there was SquareTtrade - slippery wording, sly ciontracts..
• Consumer Alert: PayPal's Problems
• Ebay tried to force everyone to pay, by Paypal only, back in 2005
• Amazon.com - New Payment System........................... ( = no paypal)
• 2500 Lost Heaps on Ebay Australia.....- Ebays Responses?
• Yeahhh Ebay is a Trafficker of Pirated Software and Cheap FAKES.
• This is an example of how Ebay pulls peoples "no paypal" listings:
• There are ONLY 15 people working in Paypal in Australia!
• eBay rebels take PayPal issue to the Reserve Bank of Australia
• From the eBay chat board.....
• Kicking the Ebay Bug.
• Paypal and the BIG LIE.
• A temporary change of mind......
• I think I might sign off on this blog.
• eBay still 'forcing' sellers to use PayPal
• Slimebay and the ACCC......
• Ebay releases statement - "We ARE filing for bankruptcy".
• Is Ebay about to file for bankruptcy?
• Ebay vs. the ACCC - and ALL of the Ebay Haters - & their 700+ submissions.
• Just how many policies does Ebay / Paypal have?
• Paypals "Product Disclosure Statement" ( = sign your rights away)
• 28 US Attorneys General vs. Paypal and Ebay
• The State of Play - of Ebay in Australia - Today Tonight Stats.
• ebay fee hike sparks seller rebellion 3,165 Comments
• Alistair McGibbon...... Life on Civvy Street - and the General Public.
• EBay rivals circle vulnerable auctions kingpin
• The Courier Mail...
• The BIG LIE....
• Ebay's Town Hall Meeting. (ahem)
• Fuck Ebay --------- Yay the reserve bank..... (for once) Everyone Hates Ebay's Management.
• Points to consider when opposing Ebays Application for Exclusive trading
• Whooaaa Ebay aint Freindly. Letter to the ACCC - Power Sellers United.
• Help lube the ACCC's digit as it probes deeper into the shit - send your submissions to the ACCC
• The ACCC is now probing the Anus of Ebay.
• He hates Ebay and Pay Pal too - www.screw-paypal.com - Aussie's fight back:
• Ebay now forces all sellers to ONLY use paypal.
• Ebay Australia? Your kidding right.....
• Jason goes Gunning for PayPal
• Ebay Customer Service Solutions by Jason
• An interesting report by Deucha Bank on Ebay -
• Ebay - Sellers are sinking the boots into them - shares are dropping...
• Get your own printable FuckEbay Award..... FREE - for you and your friends!!
• Hmm Some Great Anti-PayPal sites (Anti-Ebay)
• Now a Word about PayPal - from Our Friends - Paypalwarning.com
• How Ebay staff lie, scheme and bullshit people...
• You wanna read up on all the bullshit the fucking clowns in ebay put people through?
• Google Checkout... Fuck Ebay and it's Pay Pal. (Pay Pull?)
• Ebay management bullshits and blames the sellers and buyers for it's fuckups and incompetence.
• Ebay Shares have dropped in value more than 50%
• The people who run Ebay are just soooo fucking deceiful and crooked... and full of shit.
• Uhh more complaints about BAD Ebay Customer Service. What can I say?
• Ebay fucking your round with your sellers Neg Feedback?
• Hmmm Fuck Him - the Scammer Seller.
• Fuck Ebay - Kafka - The Trial (a prehistorical parody of Ebay?)
• I still hate Ebay.
• Fuck Ebay - here are some 80 + alternatives to Ebay...:)
• Bad Ebay #7 - this is pretty typical BAD EBAY / PAYPAL service / scamming.
• Bad Ebay #6 - Ebay and Paypal support Fraud.
• Bad Ebay #5... peeps are SUING EBAY (Yay!!!!)
• Bad Ebay #4. - The peoples Hate Ebay sites.
• Bad Ebay #3. Oooooooo they is bad.
• Bad Ebay #2.. they piss more people off than you can imagine.
• Bad Ebay #1.
• I hate Ebay... I have had a gutful of their shit and I have had enough

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