FAQ

Frequently Asked Questions (FAQ)

Welcome to the FAQ section. To get started, click a question that is most relevant to your issue.

My Account
1. How do I view my weblog?
2. How do I write a new entry?
3. How do I edit/delete my old entries?
4. How do I use my mailing list?
5. What is “Content Default for New Entries”?
6. What is “Privacy Default for New Entries”?
7. What is “Show Title Field”?
8. How do I change my password?
9. I’m having a problem – how do I contact support?
10. How do I add links to my links section?
11. How do I upload photos to my photo album?
12. How do I display photos on my blog entry?
13. How do I change an entry’s category?
14. How many photos/videos/files can I upload to my blog?
15. What sort of files can I upload?
16. Are there any fees I should pay to start a blog?
17. What is the address of my blog?
18. Why isn’t my blog showing up in any of the categories?
19. Can I add a counter to my blog?
20. When I try to register, I get an error saying ‘Please make sure your username is alpha-numeric.’ Wha
21. How do I add a category and change my entry’s category?

My Profile
1. How do I view my user profile?
2. What are “friends” and how do I add them?
3. What is an avatar? How do I add one?
4. What do I use for a “brief description”?

Weblog Templates
1. What does my template do? How do I change it?
2. How do I use weblog variables?

My Account

1. How do I view my weblog?
To view your weblog, click the “View Weblog” button on your control panel menu. If you would like to share your weblog with others, simply give them the web address (URL) as shown at the top of your View Entries page.
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2. How do I write a new entry?
Adding a new entry to your weblog is easy! Just click the “Add New Entry” item on your control panel menu. The following page will provide you with a title field*, contents field, and several advanced options.

In the contents field (the large text box) you will write the body of your entry. Feel free to use any of the Rich Text editor tools from the toolbar above the text box. If you would like to edit the HTML directly, click the “HTML Mode” checkbox.

When you have finished, click the “Add New Entry” button at the bottom of the page, or click the “Preview Entry” to see how your new entry will look on your weblog. If you click the “Save As Draft” button, the entry will be saved but not displayed on your weblog. You will be able to re-save the draft as a visible entry later.

*The title field will only be visible if you have set “Show Title Field?” to Yes on your General Settings page.
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3. How do I edit/delete my old entries?
To view a list of your previously written entries, click on the “View Entries” item on your control panel menu. This page displays a list of all the entries and drafts that are on your weblog.

If you want to delete multiple entries at once, check their boxes on the left side of each entry row and click the “Delete Selected Entries” button at the bottom of the page.

If you want to change the number of entries displayed per page, you can do so from the “General Settings” page. This will affect both the number of entries shown on your weblog and the number of entry rows displayed on your “View Entries” page.
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4. How do I use my mailing list?
The mailing list is an optional feature, and is turned off by default. If you want to notify people each time you write a new entry, you can specify their email addresses on the “General Settings” page in the mailing list field. Each time you add a new entry with “Send to Mailing List?” set to Yes, each of the email addresses in your mailing list will be notified of your new entry.

Note: In the mailing list field on your “General Settings” page, you must seperate the email addresses with commas only. For example:

email@domain.com,john@doe.com,user@hotmail.com
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5. What is “Content Default for New Entries”?
On the “General Settings”, there is a field titled Content Default for New Entries. Any text or HTML that you put into this field will be pre-filled in the contents text box on the “Add New Entry” page each time you create a new entry. This is useful if you plan to have something at the beginning of every entry, such as a font tag, your name, an image, etc.
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6. What is “Privacy Default for New Entries”?
If your account has the ability to write private entries, this field will be available on your “General Settings” page. This pull-down box determines what the “Who Can Read?” field on your “Add New Entry” page will be preset to. This is useful if you want to set all or most of your entries to one privacy level.
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7. What is “Show Title Field”?
This pull-down box is visible on your “General Settings” page. If set to No, the title field on your “Add New Entry” page will be hidden and all entries that you write thereafter will have no title. This is useful if you are writing your weblog entries in prose style and don’t want titles for each entry.
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8. How do I change my password?
To change your password, go to your “Edit Profile” page, or click here.
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9. I’m having a problem – how do I contact support?
Before contacting support, be sure that your question is not answered in this faq. To contact support via email, click here.
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10. How do I add links to my links section?
You can add links to the links section in your blog by going to Settings, then click on Links. Enter the name of the website you’re going to add then the address. You can add as many websites as you want.
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11. How do I upload photos to my photo album?
Click on Photos & Files from the top menu then from there you may create a folder. Click on a folder (e.g. Photo Album) then click on Upload Images to upload your photos.
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12. How do I display photos on my blog entry?
Before you create an entry, upload your photos in the Photos and Files section (see How do I upload photos to my photo album). Once uploaded, you will see the list of files on that folder. Click on post and you will be taken to a blank entry, you may continue with creating your entry from there.

or

While creating or editing your entry, click on the Add Image Button from the buttons above. 4th button from the right, beside movie reel, near the smiley face. You will then be asked for an image, if the image is in another website, just put the image’s URL in the first text box and click on Post Image. If your image is in your computer, click on browse and choose the image you want to upload from your computer, click on Post Image. It will automatically be uploaded and posted to your entry.
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13. How do I change an entry’s category?
Click on Settings then go to Entries. Click on Edit for the entry you wish to change, on the Edit Entry page, click Advanced Options. From there, you will see the entry category box. Choose the correct category for the entry and press save changes. When creating new entry, you may also click on the advanced options to place the entry in the right category.
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14. How many photos/videos/files can I upload to my blog?
You may upload upto 100MBs worth of files and pictures. That’s about 50 pictures on your 4 megapixel digicam or more than 100 pictures from your 2 megapixel digicam.

Tip: Edit your pictures first on your computer, resize it smaller and save as JPEG with medium quality so you can upload more pictures and make your blog load faster.
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15. What sort of files can I upload?
You may upload picture files with the following extensions, jpeg, jpg, gif, bmp and png, music files, mp3 and wav, and Zip files. You may also upload videos in the following format, 3gp, 3gp2, avi, dv, mpg, mpg4, mov, mqv, wmv and asf.
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16. Are there any fees I should pay to start a blog?
No, BlogNow.com.au is absolutely free. BlogNow is the first free weblog in Australia.
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17. What is the address of my blog?
The address for any blog is http://www.blognow.com.au/name_of_blog/. That means, if your blog’s name is MyBlog, you may view your blog at this address: http://www.blognow.com.au/MyBlog/
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18. Why isn’t my blog showing up in any of the categories?
A blog needs to be at least 3 weeks old and has 3 or more entries to appear in any category.
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19. Can I add a counter to my blog?
Yes, you can attach thirdparty counters to your blogs. Make one from a website like www.statcounter.com then copy the code to your Template or one of your blog entries.
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20. When I try to register, I get an error saying ‘Please make sure your username is alpha-numeric.’ 
Your username and weblog name should only consist of letters and numbers. You cannot place dash (-), underscore (_) or spaces in your username.
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21. How do I add a category and change my entry’s category?
Login to your account, click on your Blog under My Blogs and click on Entry Categories from the menu above. Click on the Add Category button and type in your category. To change/add categories to your entries, when you add/edit your entries, click on Advanced Options link, and on the Entry Category, choose the category you made.
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My Profile

1. How do I view my user profile?
To view your user profile, click on the “Edit My Profile” item on your control panel menu. The link to your user profile is displayed at the top of the following page.
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2. What are “friends” and how do I add them?
“Friends” are other weblog authors who you know or like to associate with. If you have the ability to write private entries, you have the option to set their privacy level to “friends only”, which means that only users you have specified on your “Manage Friends” page will be able to view them.

To add or delete friends, click on the “Manage Friends” item on your control panel menu. To add a new friend, simply enter their username into the text field and click the “Add Friend” button. If they have added you to their friends list, you will see a “Yes” on their row inside the “Mutual?” column.
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3. What is an avatar? How do I add one?
An avatar is a small image or icon that you can display on your profile. On some weblogs, your avatar might also be displayed if you post a comment.

Avatars are optional. If you want to specify one, click on the “Edit My Profile” item on your control panel menu. Look for the field titled “Avatar Image URL”. Enter the web address (URL) of your avatar in this field.
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4. What do I use for a “brief description”?
The “Brief Description” field on your profile is provided so that you can give a short summary of what your weblog is about, why you are writing in it, etc. This will be displayed on your user profile, and depending on your template, in your weblog.
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Weblog Templates

1. What does my template do? How do I change it?
Your weblog template, a combination of HTML and weblog variables, is used to show the entries you have written in a visually attractive and legible way.

To pick a new template, visit the “Choose New Template” page. Here you can pick from several pre-written templates to use for your weblog.

If you are using one of the pre-written templates, no changes are necessary for your weblog to display correctly. However, if you want to make custom changes, you will need to edit your template:

To edit your current template, click the “Edit Template” item on your control panel menu. On this page, you will see a large text box that contains your template code. Here, you can make custom changes to your current template. If you need help with weblog variables, visit the template guide.
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2. How do I use weblog variables?
Weblog variables are a very important part of your template – they are used to display all of your written content. For more information on using weblog variables, and for a list of variables that you can use, visit the weblog template guide.
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